Security & your data

What we store, what a customer sees when they scan, and how you get your data back out. Written plainly, because you are about to put your product records in someone else’s system.

What a customer sees when they scan

A scan resolves to a public verification page that shows only the fields you have chosen to publish for that product — typically authenticity status, product name, batch, manufacture and expiry.

  • Your internal records, costs, customers and volumes are never exposed by a scan
  • You control per product which fields appear on the verification page
  • Scanning requires no account, so no customer data is collected unless they choose to act

How your data is stored

Product, batch, serial and scan data lives in your account and is visible only within it. Traffic is served over HTTPS, and data is encrypted at rest by the managed database and storage services we run on.

  • Accounts are isolated from one another
  • Access is limited to the users you invite to your account
  • Encrypted in transit and at rest

Your data is yours

Nothing you create is locked in. Batches, serials, scan history and compliance reports can be exported at any time, in formats you can hand to a partner or load into another system.

  • CSV export for batches, serials and scan data
  • EPCIS 2.0 event export for supply-chain systems and audits
  • Self-serve account and data deletion, without going through support

No lock-in and no contract to run out

TrueGTIN is pay-as-you-go. There is no subscription, no minimum term and no notice period, so there is nothing to cancel if you stop using it — you simply stop issuing serials.

  • No long-term contract and no minimum commitment
  • Dashboard access stays free regardless of usage
  • Unused wallet balance is governed by the published Refund, Returns & Wallet Policy

Who operates TrueGTIN

Legal entity
NexaStep Technologies Private Limited
CIN
U62013PN2026PTC257642
Registered office
Lane 2b, SN-253, Khese Park, Pune – 411032, Maharashtra, India

Try it before you commit anything.

A free account costs nothing, takes no card details, and you can export or delete everything you create.

  • No credit card required
  • Welcome credit on sign-up
  • Free dashboard, no subscription