Privacy Policy

Last updated: July 28, 2026

1. Introduction

NexaStep Technologies Private Limited (CIN U62013PN2026PTC257642), the company that operates the TrueGTIN platform, is the data controller and data fiduciary responsible for the personal data described in this policy. “We,” “our,” and “us” refer to that company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account registration information (name, email address, company name)
  • Payment and billing information
  • Support requests and communications
  • Product information and QR code data you submit

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device information and IP address
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

NexaStep Technologies Private Limited
CIN: U62013PN2026PTC257642
Registered office: Lane 2b, SN-253, Khese Park, Pune – 411032, Maharashtra, India
Email: Ratna@truegtin.com · Privacy & legal: legal@truegtin.com

To raise a privacy grievance with our Grievance Officer, or to verify our corporate details, see our company information page.

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